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Frequently asked questions

Clear answers about delivery, licenses, Canva, download limits and purchase support.

01What does Abstract Create sell?+

Digital templates, business resources, planning systems and AI prompt packs for freelancers, creators and small businesses.

02How is my purchase delivered?+

After PayPal confirms payment, the success page recognizes your product and shows its protected download.

03How long is download access available?+

The ZIP may be downloaded five times during seven days. Files saved from it do not expire.

04Do I need Canva Pro?+

Only when the product page states that a Pro feature or asset is required. Canva controls account and feature availability.

05Can I use products for client work?+

Yes, for exported client results. You may not redistribute the original editable template.

06Can I share the ZIP or Canva link?+

No. The license belongs to one buyer and original files, templates and access links cannot be redistributed.

07What if the download fails?+

Keep your PayPal transaction ID, capture the error and email abstractcreatestore@gmail.com.

08Can I request a refund?+

Refunds may apply to duplicate charges, defective or incorrect files, unresolved delivery failure or where required by law.

09Are free tools professional advice?+

No. They are informational starting points that require your judgment or an appropriate professional adviser.

010Which currencies are supported?+

Prices are listed in USD. PayPal handles supported payment methods and conversion for the buyer’s location.

STILL NEED HELP?

Support for verified purchases.

Include your PayPal transaction ID when reporting a payment or download problem.

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