Eligible situations
A duplicate charge for the same product.
A corrupted, materially incomplete or incorrect file.
A verified payment where the correct product cannot be delivered after reasonable support attempts.
Any refund required by applicable consumer law.
Generally not refundable
Changing your mind after receiving or downloading the product.
Buying the wrong item when its contents and format were clearly displayed.
Missing required software or skills when compatibility was disclosed.
Violating the product license or failing to save the download without reporting a technical problem.
How to request help
Email abstractcreatestore@gmail.com with the PayPal transaction ID, payment email, product name, explanation and screenshots when relevant. Do not send passwords or full card details.
Support may first provide a corrected file or renewed access when that fully resolves the issue.
Approved refunds
Approved refunds return through the original payment method. PayPal and financial institutions control final processing times and currency conversion.